Simplecom Australia Profile
- Catch member since May 2017
- Seller rating
- Approved online Catch seller since May 2017
After 7 years operating our online retail division since 2009, Simplecom has now expanded to a Australia brand for stylish computer and electronic products. Our company goal is to provide the best quality at a very competitive price which providing great value to our clients.
Simplecom Australia is 100% Australian Owned and operated with a focus on supporting local business and suppliers. Also, with our team based in Sydney, you can rest assure you will have the support require locally.
Our main products are Computer Accessories and Electronics, including for storage solutions and multimedia peripherals. Simplecom are distinguished by its value of price, innovative features, manufacturing qualities, functionality and design.
The high quality standard in the manufacturing of our products is the basis for satisfied customers and a low amount of complaints and returned goods. It is important for us to deliver the satisfaction and fast fulfilment service to our loyal customers. Our customer service has worked hard to ensure we build the trust, confidence and certainty for our customers.
Returns & Warranty
- All items come with 1 year warranty unless stated otherwise in the item description. If you items arrived DOA (Dead On Arrival) or is defective (NOT due to misuse), you must contact us within 7 days.
- Returned items must be in acceptable condition and without physical damage, except damaged in transit.
- The returned items will be inspected and if faulty, it will either be replaced where possible or a refund will be issued.
- For warranty replacement, returned item will be replaced or repaired. It takes approximately 1-2 weeks. We will replace or repair the item depending on product availability.
- If the replacement is not available, a refund of the purchase price will be issued.
- If a non-defective item is returned for refund, item must be returned in its original condition and packing.
- For our assistance with regards to warranty and returns please contact us directly through the order within your Catch Account.