Star Sparky Direct Profile

  • Catch member since May 2020
  • Approved online Catch seller since May 2020

Star Sparky Direct is the distributor of Midea Appliance in Queensland, Australia. We aim to provide high quality appliances at the most efficient cost and delivery for customers.

Midea Group was established in 1968. Midea Group – a leading global high-technology company ranked #312 at 2019’s Global Fortune 500.

Also, Midea is a leading technology company specializing in Robotics, Industrial Automation, HVAC(heating, ventilation, and air conditioning) Systems, Consumer Appliances and Smart Logistics. Upholding the principle of “Creating Value for Customers”, we are committed to improving lives for consumers.

Star Sparky Direct are sure you will be happy with our products. However, just in case you have ordered the wrong parts or simply ordered too much, we offer return and exchange according to the terms and conditions.

Please contact us immediately via Catch messaging system if the item is not as described or damaged due to insufficient packaging/dead on arrival.

We do not normally provide refunds if you:

(a) got what you asked for but simply changed your mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it;

(b) misused a product in any way that caused the problem;

(c) asked for a service to be done in a certain way against the advice of the business or were unclear about what you wanted.

(d) require to any refund or exchange just because any packaging is damaged in transit. The packaging exists to protect the Goods themselves.

Product warranties are determined by the manufacturers and according to manufactures’ warranty terms and conditions.