SWAN Ignition Coils Profile

  • Catch member since August 2019
  • Approved online Catch seller since August 2019

SWAN Ignition Coils is a wholly Australian owned and trademark registered company, with over 15 years product development history we’ve established an exceptional reputation in the Automotive Industry, earning the trust of both spare part retailers and mechanical workshops. Now we are giving the general public direct access to our exceptional service and products.


Through our understanding of automotive markets around the world we are able to offer ignition coils for all make of vehicle, this is achieved by the use of our brand-new state of the art Research and Development facility that utilises the precision of German Engineering. Our Coils and Ignition Systems are built of sturdy materials and designed for long-term durability and reliability.


The TS16949 quality system applies to all SWAN ignition coils.


In summary, our warranty and return policies are as follows:

Warranty

New goods carry:

1) a 24-month manufacturer’s warranty where the Goods are being used for personal non-business use (SKU Numbers beginning with NEWIC70695B & NEWIC70695R have a 12 month coverage period); or

2) a 3-month manufacturer’s warranty where the Goods are being used for commercial or business use; and

3) only cover the original purchaser of the Goods.

The warranty applies only for Goods that have been incorrectly manufactured. Goods must be installed by an appropriately qualified person and in accordance with the manufacturer’s guidelines otherwise, the warranty is void. The warranty does NOT cover damage or faulty Goods caused by an accident or crash, damage caused in transit, damage caused by unauthorised repairs, improper installation of the Goods.

Returns Policy

If you have purchased the wrong Good or are returning a Good as a warranty claim, we will accept a return of that good and issue a refund or send out a replacement Good subject to the following:

1) you must send us a Catch message first about the Goods before returning the Goods to us, and if we agree to accept a return of the incorrectly purchased Good or if we agree to accept the warranty claim over the Good then you MUST do the following

2) the Goods must be securely and appropriately packed, so they are not damaged during transit;

3) where possible, Goods must be returned in their original packaging;

4) other than warranty claims, the Goods must be like new and not show any signs of use or having been installed or fitted;

5) you must include our original purchase invoice;

6) other than warranty claims, the claim for refund must be advised to us no later than 30 days after the date you bought the Good;

7) you will be solely responsible for all shipping costs to return the Good to us unless the product is proven to be damaged or faulty;

8) items which are returned on a receiver pays basis will be rejected;

9) other than warranty claims, where we agree to accept the return of the Good, we will refund the purchase price minus a 15% restocking fee; along with the original postage cost which forms part of the item cost;

10) other than warranty claims if you require us to accept a return of a Good and then ship a replacement Good you are responsible for the difference in the refund amount and the new Good price and also for any shipping fees;

11) for Goods returned as part of a warranty claim we will pay the shipping costs to send you out a replacement Good;

12) for Goods returned as part of a warranty claim please enclose a report by a qualified person clearly stating the fault and when it arises or arose