The BIG+ Store Profile

  • Catch member since March 2021
  • Seller rating
    Seller Score
    92.6%
  • Approved online Catch seller since March 2021

We are a one stop shop for all your smartphone charging solutions


Our policy lasts 14 days. If 14 days have gone after receiving the order, unfortunately we can’t offer you a refund or exchange.


To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


Refunds
We accept refunds after 14 days receiving the order. Please contact us via Catch message.


Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.


Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item


Shipping


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


Depending on where you live, the time it may take for your exchanged product to reach you, may vary.