- Catch member since June 2020
- Approved online Catch seller since June 2020
We are a Children's Book Specialist. All titles are of the highest quality and are heavily discounted. New titles added every week!
Change of mind:
The Book Warehouse will provide a 14-day money back guarantee. If you are not satisfied, or changed your mind about your purchase, you may request to return the item(s) within 14 days from the date of arrival at your expense. The item must be returned with all the original accessories and packaging.
Dead on Arrival (DOA) or Faulty Item Cases
The Book Warehouse will provide a 14-day return policy from the date of arrival on all items; if the user finds that the item is not as described or damaged due to insufficient packaging/dead on arrival (no fees will be administered).
Warranty Claim and Returns Procedure
In the event of returns due to warranty claims, DOA, or money back cases, the customer will be required to contact The Book Warehouse via Catch messages to obtain an RMA (Return merchandise authorization) case number. Afterward, you will be asked to send the item back in its original packaging with all contents. For warranty cases only, the return postage fee will be shouldered by the customer. Once the item has been received and inspected, a refund of payment or replacement (if applicable) will be processed back to the customer.