The Fight Factory Profile
- Catch member since May 2019
- Approved online Catch seller since May 2019
The Fight Factory is Australia s number 1 online shopping store with amazing deals on Mixed Martial Arts, Boxing, Jiu Jitsu, Muay Thai equipment & more. Check out our extensive range at the best prices in Australia on the biggest and best brands.
Change of mind:
The Fight Factory will provide a 14-day money back guarantee*. If you are not satisfied or changed your mind about your purchase, you may request to return the item(s) within 14 days from the invoice date at your expense. The item must be returned with all the original accessories and packaging. A 10% restocking fee will be charged from the total order amount.
The Fight Factory will provide a 14-day return policy from day of invoice on all items; if the user finds that the item is not as described or damaged due to insufficient packaging/dead on arrival (no fees will be administered).
Warranty Claim and Returns Procedure:
In the event of returns due to warranty claims, DOA or money back cases, the customer will be required to contact The Fight Factory via Catch messages to obtain an RMA (Return merchandise authorization) case number. Afterward, you will be asked to send the item back in its original packaging with all contents. For warranty cases only, the return postage fee will be shouldered by the customer. Once the item has been received and inspected, a refund of payment or replacement (if applicable) will be processed back to the customer.