- Catch member since March 2019
- Seller rating
- Approved online Catch seller since March 2019
The Niche Toy Group is a specialty group of online stores with Australia's largest range of dolls houses, dolls and miniature furniture; play kitchens, toy appliances and pretend food; train sets and trains. We only sell products that are beautifully designed, well made and guaranteed to be loved. With over 1200 products in stock and ready to ship, we are certain you will find the perfect toy or playset for your special little loved ones.
At The Niche Toy Group we work hard to source toys we are sure kids will love and we want you to be completely satisfied with your purchase. But, we understand that sometimes when you buy products online, what arrives is not completely what you were expecting. If for any reason you are not happy with a product, you may return it to us within 30 days of receipt for a full refund of the goods value. Returns will only be accepted for items that are new and have not been used and are in their original, resalable packaging. Shipping and handling charges are non-refundable.
All items sold by The Niche Toy Group come with a warranty, either from the manufacturer or their Australian distributor. If your item arrives to you faulty or damaged, please contact us via your Catch account within 7 days and we will organise to have the item assessed. Once the item has been declared faulty or damaged by the manufacturer we will arrange for the item to be repaired or replaced, or where this is not possible, issue you with a refund of the purchase price. Please note that the damaged or faulty item must first be returned before the new item is sent out or the purchase price refunded to you.
Your return parcel should be sent via registered post so that it can be traced. We're unable to refund items that are lost in the mail. You are responsible for all return postage charges. You'll be refunded for the product once we have received the item back and inspected it. Any item which appears to have been used will be returned back to you and we will be unable to refund your money.
Please allow up to 7 days for returns to be processed.