- Catch member since July 2021
- Approved online Catch seller since July 2021
Specializing in the best luxury skincare products and gifts from around the world.
Our Returns Policy:
We cannot refund or exchange goods for change of mind or errors you made in your order. We may, however, at our sole discretion, allow a return for store credit or exchange product on a case-by-case basis, provided that the item in question is:
returned within 28 days of order;
not used or worn (with original tags and/or packaging); and
not damaged in any way.
In original sealed packaging.
For a "Change of Mind Policy", it would be 14 days after receiving the order. But please be reminded that we cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken. Any products returned without proper sealed packaging will be rejected under change of mind. If we allow a return in these circumstances, we will ask you to follow our returns process.
You are responsible for payment of return postage on your order. Remedies for defective goods are still available.