The Watch Factory Profile

  • Catch member since September 2017
  • Seller rating
    Bronze Seller
    94.6%
  • Approved online Catch seller since September 2017

The Watch Factory is Australia’s premier online watch destination for fashion watches that offers our customer's global brands at competitive prices.

Our dedicated team is focused on delivering exceptional service and great value to our customers. We are an authorized retailer of all the brands that we sell. All of our products are 100% genuine and are sourced only from the authorized Australian distributors. The Watch Factory brings popular international brands to Australia at fantastically low prices.

Warranty for all brands.

AVI-8 - 2 Year International Manufacturer's Warranty
Bulova - 3 Year Bulova Warranty
Casio - 2 Year International Casio Warranty
Citizen - 5 Year Citizen Warranty
Earnshaw - 2 Years International
Freestyle - 12 Month Freestyle Warranty
Giorgio - 2 year Giorgio Milano international guarantee
Hugo Boss - 2 Year International Manufacturer's Warranty
Lacoste - 2 Year International Manufacturer's Warranty
Lorus - 2 Year Lorus Warranty by Seiko
Maserati - 2 Year International Manufacturer's Warranty
Mr. Beaumont - 12-month Manufacturer's Warranty
Philips - 2 Year International Manufacturer's Warranty
Pulsar - 3 Year Limited Guarantee from Seiko Australia.
Q&Q - 12 Month Q&Q Warranty
Q-era - 12-month Manufacturer's Warranty
Ferrari - 2 Year International Manufacturer's Warranty
Seiko - 3 Year Seiko Warranty
Swiss Military - 5 Year International Manufacturer's Warranty
Tommy Hilfiger - 2 Year International Manufacturer's Warranty
Tylor - 24 Month Manufacturer's Warranty
Anne Klein - 12 Month Anne Klein Warranty
Coach - 2 Year International Manufacturer's Warranty
Elie Beaumont - 12-month Manufacturer's Warranty
Olivia Burton - 2 Year International Manufacturer's Warranty

Kindly contact The Watch Factory if you can't find the warranty information for certain brands.


Returns

Our returns policy for the last 30 days.

For your return to be eligible for an exchange, the item/s in question must be:

i) Returned within 30 days of delivery, and;
ii) Not worn or damaged in any way, and;
iii) Faulty or wrong items, and;
iv) Returned with its original packaging including the watch box, tags, and manuals that aren't damaged in any way, and;
v) Not altered in any way, including not being subjected to resizing, link removals and/or engravings, and;
vi) Returned with an invoice, receipt or proof of purchase.