TOYBIZ Profile

  • Catch member since May 2019
  • Seller rating
    Silver Seller
    96.2%
  • Approved online Catch seller since May 2019

Welcome to Toybiz! We will be closed from 23d Dec till 9th Jan, wishing you all a Merry Christmas and a Happy New Year! We look forward to hearing from you in the New Year!


Under the Australian Consumer Law as a supplier we are responsible to ensure that the products we sell are fit for purpose and free from faults. If you receive a product that was faulty from the manufacturer, please follow these instructions:


a. If a product is faulty, it should be returned to us within 21 days of you receiving the item.


b. Please contact us via your Catch account to arrange a return for the product. We pay for shipping back to us.


c. Faulty products once received by Toybiz can be exchanged for new one, a different product or full refund.


d. With your faulty product please include with the return a copy of your original purchase email containing and a statement containing:


Order number
Name
Contact Details
Exchange or full refund