- Catch member since May 2019
- Seller rating
- Approved online Catch seller since May 2019
Welcome to Toybiz! We have a wonderful range of Toys, Books and Craft.
Under the Australian Consumer Law as a supplier we are responsible to ensure that the products we sell are fit for purpose and free from faults. If you receive a product that was faulty from the manufacturer, please follow these instructions:
a. If a product is faulty, it should be returned to us within 21 days of you receiving the item.
b. Please contact us via your Catch account to arrange a return for the product. We pay for shipping back to us.
c. Faulty products once received by Toybiz can be exchanged for new one, a different product or full refund.
d. With your faulty product please include with the return a copy of your original purchase email containing and a statement containing:
Exchange or full refund