- Catch member since July 2021
- Approved online Catch seller since July 2021
Uniquely Home offers all the products you need for your home and garden in the one place. We offer quick free postage and easy returns on over 20,000 products.
Change of mind:
We will provide a 14-day after receiving the order. If you are not satisfied, or changed your mind about your purchase, you may request to return the item(s) within 14 days from the day of arrival at your expense. The item must be returned with all the original accessories and packaging.
Dead on Arrival (DOA) or Faulty Item Cases
We will provide a 14-day return policy from the day of arrival on all items; if the user finds that the item is not as described or damaged due to insufficient packaging/dead on arrival (no fees will be administered).
Warranty Claim and Returns Procedure
In the event of returns due to warranty claims, DOA or money back cases, the customer will be required to contact us via Catch messages to obtain an RMA (Return merchandise authorization) case number. Afterwards, you will be asked to send the item back in its original packaging with all contents. For warranty cases only, the return postage fee will be shouldered by the customer. Once item has been received and inspected, a refund of payment or replacement (if applicable) will be processed back to the customer.
We offer 14 day change of mind returns on all products after receiving the order.
Please contact us via Catch message if you have questions.