- Catch member since September 2020
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Seller Score92.8%
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Seller rating
Seller Score92.8%
- Approved online Catch seller since September 2020
UNIT is an art-based street wear label with its heritage in two wheel action sports.
Inspired by their love of art and riding, The brand started with from a capital of $600. From there Unit has been on a wild ride that has seen the brand touch all corners of the globe, leaving its mark on the actions sports arena. Unit is a brand with no limitations, rules or censorship, similar to the sports the brand is involved with.
The Unit logo was inspired by the moment of ‘ignition’, the Unit logo captures the explosive chemical reaction between the spark plug and liquid gasoline or put it another way – The connection between your dream and your life.
Unit produces an extensive, range of clothing, accessories and premium MX riding gear. Unit’s rebellious and controversial marketing strategy has quickly built a massive fan base that spans across Australia, New Zealand ,USA, South America, Europe and growing globally. This unique brand also has an impressive sponsored athlete team which has always been its strong point, including the best BMX, FMX and MTB riders in the world. Kyle Baldock, Andreu Lacondeguy, Tom Pages to name a few.
Experts of the industry have described Unit as the next big Aussie cult brand. But you’ve been warned: Unit isn’t just your average street wear brand. The provocative and dynamic style sets it apart from the rest and promises a unique brand experience unlike any other.
Unit (“we”, “us”, “our”) treats its business very seriously and makes every effort to be fully transparent at all times. Accordingly, we have developed a Refunds and Returns Policy to ensure that you are fully aware of your rights and our obligations to you with respect to refunds and returns.
Your entitlement to a refund
All returns and exchanges for purchases from Unit must be made in 30 days of receipt of the item. You will be entitled to a refund/exchange where:
- You have changed your mind about your purchase, or you are not completely satisfied with your purchase (Change of Mind Returns);
- The product is faulty or damaged (Faulty/Damaged Returns)
- The product is not fit for the purpose that products of that kind are commonly bought;
- The product does not match the sample or description advertised on our website; or
- We are required to do so under any relevant laws.
In the event that you believe that any of the above apply to you and consequently, you believe that you are entitled to a refund, you must provide us with:
- Your full name and address;
- The original order number;
- The reason for claiming the refund.
Non-returnable products
Unit does not accept returns or give refunds for the following products for hygiene reasons :
- Underwear.
- Swimwear.
Due to hygiene reasons, swimwear and underwear are not returnable or refundable.
Returning products to us
Please consider other alternatives before returning products to us, such as using the product as a gift.
Please note we do not accept return of products if the item or items were purchased on sale.
If you wish to return products to us, you must notify Unit through the Catch messaging system within seven days of receiving the products. Claims for returns made outside this time period will be at the discretion of Unit
Once your request to return a product has been processed and accepted, you will be provided with a returns form authorising the return. You must include a copy of this form when you return the products to us. Place your return in a secure postage method and send back to UNIT.
Condition of returned products
All products must be returned new and in the same condition as they were sent, with labels attached, unworn, unused and not soiled or damaged.
We reserve the right to assess the condition of all returned products prior to offering a refund. This may result in a refund being refused by us, and the product being returned to you at your expense.
Return delivery charges
The cost of return shipping is at the customer’s expense and is non-refundable, unless in the case of our error in shipping an incorrect or faulty product to you.
Providing refunds to you
After assessing the condition of the returned products and if your refund is approved, we will send you a message via Catch messaging system confirming that your refund has been issued.
For Change of Mind Returns, you will be entitled to a refund equal to the cost of the product only, excluding original delivery charges. Refunds will only be made upon the return of the product.
All refunds will be issued via the same payment method used to purchase the products. There may be delays in the provision of the refund that may be caused by the issuing bank. Please contact us if you have not received your refund within 21 days of us notifying you that a refund has been issued.
Out of stock products
We will notify you as soon as possible if a product in your order is out of stock. If your order was for a single product, the entire order will be cancelled and you will receive a full refund of monies paid. If your order consists of multiple Products, we will remove the out of stock product from the order and refund the cost of the product only.