- Catch member since September 2019
- Seller rating
- Approved online Catch seller since September 2019
White Lotus are trusted experts in Traditional Chinese Beauty rituals, the founders are internationally best selling authors and have taught countless therapists and home users from around the world. Always select the finest quality - as you would if you were looking at purchasing a diamond ring. Your skin is worth it and you will thank yourself.
Great: Each Roller is individually hand carved from purely natural Jewellery grade crystal that is never chemically treated.
Loved: The world's number one crystal beauty range by Industry experts.
Trusted: Over a decade of producing the finest quality crystal rollers and teaching therapists. We aim to make natural skin care products from ingredients that are natural and have been proven to be safe over many years of traditional use. Our aim is to not just be a manufacturer of these products, but also educate people in the knowledge that we have in traditional skin care and anti-aging techniques which will be lost to the modern world without awareness. By combining the use of these ancient skin care tools with botanically active traditional Chinese medicine, White Lotus has become a leader in the field of wellness. Combining acupressure, skin needling massage techniques and products that enhance your inner wellbeing, a range of clearly defined products has emerged.
All customers have the right to cancel the contract of sale within 7 days of receiving the goods sold.
Cancellation of the sale must be sent via Catch message.
This returns policy by law does not apply to 'goods that by reason of their nature cannot be returned'. This includes all sterile products such as dermal rollers that are packaged in tamper evident packaging and have been opened. It also includes the White Lotus range of beauty products if opened or tampered with in any way.
The cancellation policy also does not apply to any 'audio or visual recordings that the customer has unsealed'. This includes the White Lotus instructional DVDs.
Customers pay the full costs of returning the goods to the address stipulated by White Lotus Anti Aging.
Customers have a statutory duty of care for all White Lotus goods while in their care and are obliged to take reasonable care when returning goods. White Lotus has the right to appeal any refund if this is not complied with.
We request that all goods being returned are returned within 14 days of receipt.
White Lotus will refund the cost of the goods including any postage paid at the time of sale within 30 days of receiving a valid cancellation of the contract of sale from the customer.
If the goods are faulty on receipt White Lotus will provide a full refund.
This Policy does not apply to Business to Business contracts of sale.