- Catch member since November 2017
- Seller rating
- Approved online Catch seller since November 2017
We are a 100% Australian owned and Registered Company with an ABN, and pride of ourselves on providing Good Products, Top Service and Lowest Price Guarantee Delivey!
To ensure that Wholesales Direct offers the great prices we:
-Source our products directly from manufacturers.
-Purchase in bulk shipments; much larger than most retailers, to obtain a better prices for our customers.
-Sell our products on the Internet to eliminate expensive brick & mortar costs. Savings which we then pass onto our valued customers, like you!
Your satisfaction is the most important thing to us. Therefore we endeavor to continuously improve and provide you the fastest and best customer service when you purchase with us.
At Wholesales Direct, to make sure that you are 100% satisfied with your purchase, we offer extensive 30 day returns on most of our products. If you need to return it for any reasons, we'll happily provide you with an exchange or a refund. Some exceptions apply*Including but not limited to wear and tear parts, and items with hygienic concerns like pillows or bedding products.
All returns must come back in unused, undamaged, re-saleable condition and in original packaging. Shipping and handling costs are non-refundable. You are responsible for the costs and safe return of the product(s). Restocking fees of 25% are applicable.
Please note that pre-orders and special custom orders can not be canceled or returned after the order has been placed to the manufacturer.
If you are not 100% and completely satisfied with your purchase, please contact us and we'll do our very best to resolve any issues you may have.
Please make sure you contact us via your Catch Account first to get a return number and address before returning your product.
*Return policy exceptions: 'Absco' branded items, where in addition to the above, a handling fee of 25% of the item(s) needs to be charged from the manufacturers.