Managing for Quality and Performance Excellence : 11th edition
Managing for Quality and Performance Excellence : 11th edition
ISBN: 9780357442036
Publication Date: 17 September 2019
MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 11E helps you learn on your terms.
This edition presents the latest developments in the field as you examine fundamental principles, criteria and the historic underpinnings of total quality. The authors provide a solid foundation for understanding and applying technical tools and performance excellence from an enterprise perspective.
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