The Fred Factor How passion in your work and life can turn the ordinary into the extraordinary by Mark Sanborn

Meet Fred. In his powerful new book THE FRED FACTOR motivational speaker Mark Sanborn recounts the true story of Fred the mail carrier who passionately loves his job and who genuinely cares about the people he serves. Because of that he is constantly going the extra mile handling the mail and sometimes watching over the houses of the people on his route treating everyone he meets as a friend.