This Is Service Design Methods : A Companion to This Is Service Design Doing

Marc Stickdorn
This Is Service Design Methods : A Companion to This Is Service Design Doing

This Is Service Design Methods : A Companion to This Is Service Design Doing
ISBN: 9781492039594
Publication Date: 17 August 2018

In this book, you'll find 54 hands-on descriptions that help you do the key methods used in service design. These methods include instructions, guidelines, and tips-and-tricks for activities within research, ideation, prototyping, and facilitation. This is the print version of the method companion to the book This Is Service Design Doing (#TiSDD). It includes the same content that you can find free on the book website, tisdd.com, but nicely revisualized and presented in a professional bound format.

Caveat: While methods are the building blocks of a service design process, owning a pile of bricks does not make you an architect or even a bricklayer. Success in doing service design certainly requires a mastery of these methods. However, you must also be able to combine them into a process that fits the context and needs of your organization and guide p...

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