- Catch member since June 2017
- Approved online Catch seller since June 2017
Go Easy Australia is an Australian owned company.
We specialise in out door wheeled products.
We have developed our own range of Electric Scooters ( Go Skitz ) and Petrol range of both Dirt Bikes and Quad Bikes ( GMX).
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Our Warranty:
In addition to any other guarantee or warranty implied by law, Go Skitz (Go Easy Australia Pty Ltd) warrants that Go Skitz products will be free from manufacturing defects for a period of 12 months from the date of purchase (“Warranty”). Some parts have a limited warranty period see below.
3 Month Parts Replacement Warranty
Electrical components, Tubes, Tires, Chain, Belts
30 Days Parts Replacement Warranty
Batteries
Exceptions:
This Warranty does not cover normal wear and tear parts or any damage, failure or loss caused by improper use, assembly, maintenance or storage of Go Skitz Products.
How a claim is made
When making a claim, you will need to provide proof of purchase, condition photos of the item. This information is required to be submitted via the support center and communication is made through the support center. When the claim is created, the customer will receive the claim number and the customer support team should reply within 48 hours.